Business Account Executive 1 in Work from home - Nevada at TechBrands

Date Posted: 8/2/2018

Job Snapshot

Job Description

Core objective:  A Spring Mobile Business Account Executive will be responsible for identifying, qualifying, capturing, and winning new business and is required to diligently and efficiently execute the Sales Program of the company and fulfill the division’s goals and objectives. As a direct sales position, this role generates existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers’ strategic business priorities.                                                                                                          


Key Roles and Responsibilities: Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions. With the assistance of support resources, identifies sales opportunities solutions for customers.


This job key applies to employees who spend more than 80% of their time performing duties directly related to making sales away from their offices, and retail locations, specifically at a customer’s place of business. Duties directly related to making sales includes: Meeting with clients and engaging in sales activities at the customers site; communicating with clients via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Meet or exceed sales goals for personal activations, gross profit and attachment rates.
  • Prospect for new business accounts while meeting or exceeding the following guidelines. Minimum of 15 cold calls per day. Call on 2 existing accounts per day (follow up calls/customer service).  Set 2 appointments per day. Attend a minimum of 1 appointment per day.
  • Research and analyze existing business accounts for additional sales and revenue opportunities and account discounts and renewal eligibility.
  • Report on performance regarding goal setting for weekly and month-to-date GP per opportunity, Subsidies, Attachment Revenue, and Activations. 
  • Manage personal training and learning paths for Tech Brands University and AT&T training monthly, quarterly and annually.
  • Manages complex account issues and resolutions.
  • Partners with clients to understand business needs, issues, strategies, and priorities to deliver value-added business solutions.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.
  • Ability to manage and report on monthly budgets and complete all expenses reports accurately and on time.
  • Utilize all tools, systems, and applications to their fullest capabilities to help meet the minimum prospecting performance standards.
  • Protect the company against fraudulent and harmful activities.
  • Ensure all customers are assisted in a friendly, prompt, professional and ethical manner.
  • Professional approach and demeanor to be able to communicate and interact with customers at all levels including upper management.
  • Include a positive attitude, excellent written communication skills, attention to detail, excellent verbal communication skills and ability to be proactive. 
  • Work with all resources to coordinate system design, install, service, and training for all AT&T products and services.

Principal Functional Skills / Competencies associated with this Title: 

Decision Making-Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

Performance Improvement-Focusing and guiding others in accomplishing work objectives by setting performance goals, providing regular coaching and feedback, creating a learning environment, driving for results, tracking and evaluating performance, and creating relevant performance development plans with others

Delegation and Empowerment-Sharing authority and responsibilities with others to move decision making and accountability downward through the organization; enabling individuals to stretch their capabilities, and accomplishing the business unit’s functional priorities

  • Application Expertise
  • Business and Financial Acumen
  • Competitive Differentiation
  • Consultative Selling
  • Customer-Centric Solution Development
  • Industry Knowledge
  • Operational Excellence
  • Prospecting
  • Solution Integration Expertise

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • 5 or more years of related experience required
  • Accredited Bachelor’s degree in a related field of study required; at least two years of additional relevant work experience may be considered in substitution

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships, Experience with originating RFP’s and preparing contract modifications.

Excellent communication skills (written and oral); able to effectively interact with customers, partners, and associates at all levels. Prepare and deliver presentations.

Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships 

Expert ability to work under demanding time constraints and production goals.

Expert project planning skills, including the ability to organize, prioritize and control job responsibilities to meet deadlines in an 

environment with overlapping and potentially conflicting priorities.

Proficient ability to solve functional problems and deal with a variety of concrete variables in situations where only limited standardization 

Exists.

Working knowledge of employee development: talent assessment, competency-based development, motivation, and reward

Working ability to effectively recruit, hire, coach, train, develop, retain, and redirect others as needed to produce a successful team

Expert ability to model Spring Mobile’s commitment to a respectful, diverse, inclusive, and collaborative work environment


Consistently demonstrates a commitment to Spring Mobile policies and procedures, including but not limited to, attendance, confidentiality, 

conflict of interest, and ethical responsibilities

Good working knowledge of Spring Mobile’s service, sales, and programs to allow the candidate to solve problems quickly.

Uses professional concepts; applies company policies and procedures to resolve a variety of issues. 

Champions customer needs. Makes choices and takes educated risks to improve the customer experience, and to support and argue for 

choices and risks made and taken.

Is able to understand sensitive relationships and underlying politics in customer-facing interactions.


PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands:  While performing the duties of this job, the employee is occasionally required to walk; sit for long periods of time; use hands and fingers to handle small objects, or feel objects or controls; reach and stretch with hands and arms; balance; stoop; kneel and crawl under desks or in confined spaces; talk and hear.  The employee must regularly lift and or move up to 20 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to look at the computer screen for extended periods of time, and the ability to adjust focus.
  • Work Environment:  While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.  The noise level of the work environment is usually low, but some construction tools may be used by the employee or in the immediate vicinity of the employee.

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